These Terms of Service ("Terms") constitute a binding agreement between you and OpeningSignal ("we," "us," or "our") governing your use of theopeningsignal.com (the "Site") and our weekly digest service (the "Services"). Please read them carefully.
By accessing or using the Services, you agree to these Terms. If you don't agree, please don't use the Services.
OpeningSignal provides a weekly intelligence service that aggregates publicly available data about newly opened US healthcare practices and delivers it to subscribers as a CSV digest with verified contact information and AI-generated cold email opener suggestions.
Our data sources include the federal NPI registry (NPPES), state licensure boards, Google Business Profile, and other public sources. We do not collect, store, or process patient health information.
OpeningSignal offers three tiers:
Annual prepay is available at 17% discount (effectively 2 months free). All prices are in US dollars and exclusive of any applicable taxes.
When you sign up for a trial:
Monthly subscriptions are billed automatically each month on your subscription anniversary. Annual subscriptions are billed in advance and renew automatically.
You may cancel anytime through Stripe's customer portal (link provided in your service emails) or by emailing john@theopeningsignal.com. Cancellation takes effect at the end of your current billing period. We do not provide pro-rated refunds for partial months unless required by law.
You agree to use the Services only for lawful purposes and in compliance with these Terms. You will not:
OpeningSignal aggregates publicly available business contact information about healthcare practices. The data we provide does not include patient health information, financial account details, or other sensitive personal information.
You are responsible for your outreach. When you contact practices using our data, you must comply with all applicable laws governing your communications, including but not limited to:
OpeningSignal does not warrant that any specific contact in our digests has consented to receive your communications. The data is provided for legitimate B2B prospecting purposes; how you use it is your responsibility.
The Site, the Services, the OpeningSignal name and logo, the digest format, the AI-generated openers, and all related content are owned by OpeningSignal or our licensors and protected by US and international intellectual property laws.
You receive a limited, non-exclusive, non-transferable license to use the data we deliver for your internal sales and marketing purposes during your active subscription. You do not receive any ownership of the underlying data infrastructure or methodologies.
Data Accuracy. We work hard to verify the accuracy of our data, but we don't guarantee that every record is accurate, current, or complete. Practice information changes frequently. You're responsible for confirming details before taking material action based on our data.
Service Availability. The Services are provided "as is" and "as available." We don't guarantee uninterrupted or error-free operation. We may modify, suspend, or discontinue any part of the Services at any time with or without notice.
No Warranty. To the fullest extent permitted by law, we disclaim all warranties, express or implied, including warranties of merchantability, fitness for a particular purpose, and non-infringement.
To the fullest extent permitted by law, OpeningSignal shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including loss of profits, revenue, data, or business, arising out of or related to your use of the Services.
Our total liability for any claim arising out of or related to these Terms or the Services shall not exceed the amount you paid us in the 12 months preceding the claim.
Some jurisdictions don't allow these limitations, so they may not apply to you in full.
You agree to indemnify and hold harmless OpeningSignal, its officers, directors, employees, and agents, from any claims, damages, losses, liabilities, and expenses (including reasonable attorneys' fees) arising out of or related to your use of the Services or your violation of these Terms or any law.
We may suspend or terminate your access to the Services at any time, with or without cause and with or without notice, including for violation of these Terms. Upon termination, your license to use the Services ends immediately, and we may delete your account data subject to our retention obligations.
Sections that by their nature should survive termination (including intellectual property, disclaimers, limitation of liability, indemnification, and governing law) will survive.
We may modify these Terms at any time. Material changes will be communicated via email or by posting a notice on the Site at least 30 days before the changes take effect. Your continued use after changes constitutes acceptance. If you don't agree to changes, you should cancel your subscription.
These Terms are governed by the laws of the State of Indiana, USA, without regard to conflict of law principles. Any dispute arising out of or related to these Terms or the Services shall be resolved exclusively in the state or federal courts located in Indiana, and you consent to the personal jurisdiction of such courts.
Entire Agreement. These Terms, together with our Privacy Policy, constitute the entire agreement between you and OpeningSignal regarding the Services.
Severability. If any provision is held invalid or unenforceable, the remaining provisions remain in full effect.
No Waiver. Our failure to enforce any right or provision is not a waiver of that right or provision.
Assignment. You may not assign these Terms without our prior written consent. We may assign these Terms freely.
Notices. We'll send notices to the email address associated with your account. You can send notices to us at john@theopeningsignal.com.
Questions about these Terms? Contact us at john@theopeningsignal.com.
This document is provided for informational purposes. We recommend consulting your legal counsel before relying on it.